Frequently Asked Questions (FAQ)


About Our Products

What is a Microstop?

A Microstop (countersink cage) is a precision tool used in aerospace and industrial drilling to control cutting depth during drilling, countersinking, or reaming operations. Wescon Microstops are engineered for tight tolerance, high RPM use, and long-lasting performance.

Why choose Wescon?

Wescon USA stands out because we provide:

  1. Ready-to-ship stocked microstops for immediate access to high-demand / fast moving microstops
  2. Fraction of the cost compared to major brands, without compromising quality.
  3. All products are 100% manufactured in our Texas and California facilities, ensuring strict quality control and locally sourced materials.
  4. Expert technical support provided for your application: from choosing the microstop to creating a custom tool, our engineers will provide guidance till your choice has been finalized.

Are Wescon’s Microstops available in metric?

Yes. All series are available in both imperial and metric measurement types. You can choose your options based on your requirement on our website’s e-catalog.

Can I customize my Microstop?

Yes. Using our online configurator, you can choose your microstop by material, specific model, cutter capacity; you can fine-tune your choice by selecting cutter thread size, shaft size & style, foot plate material, and if you need a vacuum adapter or not.

For special requirements beyond standard options, our team can create a custom Microstop solution for your project.

What should I do if I don’t find the product I need on the website?

If you cannot find the right Microstop, chuck, or accessory, contact our sales team. Wescon offers specialty and legacy products that may not appear online, and we can recommend alternatives or cross-reference equivalents.

I have a Wescon product that is not listed on the website. What should I do?

If you own a Wescon tool not shown on our site, share the model number, photo, or specs with us. We’ll confirm availability, provide documentation, or suggest a current equivalent.

What if I have specifications or drawings of a brand I cannot identify or purchase?

No problem – If you have a spec sheet, part number, or drawing from another brand you can’t find or purchase, share it with us—we’ll recommend a Wescon alternative that matches the form, fit, and function for a reliable, cost-effective replacement.

Are Wescon products interchangeable with other brands?

Yes. Many Wescon tools are designed as direct replacements or equivalents to other aerospace tooling brands. They meet or exceed industry standards for compatibility and durability.

You can identify Wescon’s functional equivalent or replacement by entering the brand name and its part number on our cross-reference search. If no results show up, you can contact us directly to get the information you need.


Online Ordering

How do I place an order?

You can order directly at wesconusa.com. Our site allows you to configure your tools and see real-time stock and lead times. For bulk or custom needs, contact our sales team or you can additionally contact our distributors listed on our ‘Where to buy’ section.

Can I get technical support before buying?

Yes. Our support team can help you choose the right Microstop, chuck, or countersink tool based on your application.


Payments

What payment methods do you accept?

We accept major credit cards and secure online payments through our website. For large or recurring orders, we also support purchase orders and wire transfers (subject to approval).


Shipping

What are your lead times?

Many fast-moving products are in stock for immediate shipment. Custom configurations may have short lead times, displayed at checkout.

Do you ship internationally?

Yes. Wescon provides worldwide shipping. However, if you face any difficutly – you can contact us directly and request for a quote if your shipping address is outside the US.


Returns & Warranty

What is your return policy?

Unopened or unused standard products may be returned within 30 days of delivery. Custom-configured tools are non-returnable unless defective. Please contact our support team for return authorization.

Do your products come with a warranty?

Yes. Wescon tools are backed by a limited warranty against defects in materials and workmanship. Warranty coverage varies by product; contact us for details.

© Wescon Industries Inc. 2025601 Century Plaza Dr. Houston, TX 77073Our products are 100% designed and manufactured in our facilities in California and Texas.